Last updated: 14-06-2026
1. Order Processing
Orders are processed during normal business days.
Processing times may vary depending on:
- Product availability
- Production requirements
- Customisation requests
- Supplier lead times
Customers will be informed if significant delays are expected.
2. Custom and Made-to-Order Products
Many products and services offered by Printorg are custom-made or produced on demand.
Examples include:
- 3D printed items
- Custom designs
- Personalised products
- Special-order components
Production will begin after order confirmation and, where applicable, payment has been received.
3. Shipping Methods
Orders are shipped using selected postal or courier services.
Available shipping options will be displayed during checkout where applicable.
Shipping providers may include:
- PostNL
- DHL
- DPD
- Other logistics partners
4. Delivery Times
Estimated delivery times are provided as guidance only.
Actual delivery times may be affected by:
- Carrier delays
- Customs inspections
- Weather conditions
- Public holidays
- Circumstances beyond our control
Printorg cannot guarantee exact delivery dates.
5. Shipping Costs
Shipping costs are calculated during checkout unless otherwise agreed.
Shipping costs may vary depending on:
- Package size
- Weight
- Destination
- Shipping method selected
6. International Deliveries
International orders may be subject to:
- Customs duties
- Import taxes
- Local handling fees
These charges are the responsibility of the customer unless stated otherwise.
7. Incorrect Delivery Information
Customers are responsible for providing accurate shipping information.
Printorg is not responsible for delays or losses caused by incorrect addresses supplied by the customer.
Additional shipping costs resulting from incorrect information may be charged to the customer.
8. Damaged Deliveries
If a package arrives visibly damaged:
- Photograph the package before opening.
- Photograph any damaged contents.
- Contact Printorg as soon as possible.
Claims should be submitted within 48 hours of delivery where possible.
9. Lost Shipments
If a shipment appears lost in transit, Printorg will work with the shipping provider to investigate the issue.
Replacement or refund decisions may depend on the outcome of the carrier investigation.
10. Collection
Where available, customers may choose local collection by appointment.
Collection instructions will be provided after confirmation.
11. Contact
Printorg
Website: https://printorg.nl
Email: printorgnl@gmail.com
